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For Login issues with admin platform please contact your super user for support. If you are unable to get support through your super user, contact Candescent Customer Care at 877-462-3446 for assistance.

Welcome to Admin Platform Welcome to Admin Platform

Here's just some of what you can do here after you log in.

Configure your Online and Mobile Banking.

Quickly resolve common issues for your customers.

 

Train your staff on digital banking products.

Learn about our solutions and latest innovations.

 

Access marketing resources and product demos.

Get help with managing products on our platform.

Catch up on some of our recent news.

Access the Q3 2026 Product Outlook webinar

Get the latest edition of our exclusive Candescent Product Outlook webinar, a quarterly deep dive into what we’ve delivered—and what's coming next—as the Candescent platform continues to define Intelligent Banking. .

Click here to learn more. Watch the recording, get the roadmap deck and see an in-depth update on our Intelligent Banking strategy and our product roadmap for the remainder of 2026 and start of 2027.

Drive Engagement with Lifecycle Marketing

Candescent's Lifecycle Marketing program helps financial institutions drive digital banking adoption, increase engagement, and strengthen customer relationships through timely, targeted communications.

Take advantage of ready-to-use marketing campaigns designed to promote key digital banking features throughout the account holder journey, all while reducing the time and effort required from your team.

Ready to get started? Learn how your financial institution can participate and start delivering more meaningful customer engagement. Register for Lifecycle Marketing

New Business Banking Resources Uploaded

Learn how your financial institution can overcome main challenges and benefit from the boom of business customers. Log in to access videos, demos, our whitepaper and more.